BASS WEEK 2008
QUESTIONNAIRE
BOOKING, RECEPTION & ARRIVAL
Q1) Did you pre-book, take advantage of the discount, and did you receive sufficient information on the event?
YES PRE-BOOKED BUT NEEDED MORE INFO NO
YES
PRE-BOOKED BUT NEEDED MORE INFO
NO
Q2) Priority for entries was given to those booking sailing at the same time as camping this year. Was the event better as a result of this?
YES NO NO DIFFERENT
NO DIFFERENT
Q3) When you arrived on site did you receive sufficient information on the event?
YES NO DON'T KNOW/DIDN'T READ IT
DON'T KNOW/DIDN'T READ IT
Please suggest any additional information you would like to see included in the welcome pack
Q4) Upon arrival were you happy with the welcome and initial instructions given?
YES NO
Q5) Were the reception cabin opening times adequate?
YES NO DIDN'T NEED IT
DIDN'T NEED IT
Q6) The club has recently installed a new security gate to better control access to the site and to help ensure a safe family environment for all. What do you think of the new gate arrangements?
IT WAS AN IMPROVEMENT IT WAS AN IMPROVEMENT BUT SHOULD BE OPEN AT KEY ARRIVAL/DEPARTURE TIMES IT WAS AN IMPROVEMENT BUT SHOULD BE LEFT OPEN BETWEEN SET HOURS (i.e. DAWN TO DUSK) THROUGHOUT THE WEEK NO COMMENT DIDN'T NEED IT IT IS A PAIN
IT WAS AN IMPROVEMENT
IT WAS AN IMPROVEMENT BUT SHOULD BE OPEN AT KEY ARRIVAL/DEPARTURE TIMES
IT WAS AN IMPROVEMENT BUT SHOULD BE LEFT OPEN BETWEEN SET HOURS (i.e. DAWN TO DUSK) THROUGHOUT THE WEEK
NO COMMENT
IT IS A PAIN
General comments on booking/reception
CAMPING/CARAVANNING
Q7) How long did you stay on site?
9 DAYS WEEKEND(S) WEEK DAYS ONE/TWO NIGHTS
9 DAYS
WEEKEND(S)
WEEK DAYS
ONE/TWO NIGHTS
Q8) Where did you stay
TENT CARAVAN MOTORHOME OFF SITE
TENT
CARAVAN
MOTORHOME
OFF SITE
Q9) Where did you camp?
BACK FIELD MIDDLE FIELD BY THE LAKE
BACK FIELD
MIDDLE FIELD
BY THE LAKE
Q10) Did you have sufficient space around your tent?
Q11) The camping area by the lake was reserved for family units only this year. Was this a good idea?
Q12) The site was quite muddy (and even flooded at times) in some areas this year. Was your visit curtailed as a result of this?
Q13) Could the club officials have done more to help prevent or minimise the impact of the adverse weather?
Q14) Were you unduly disturbed by noise from adjacent campers?
Q15) Were you unduly disturbed by noise from the evening entertainment?
General comments on camping/caravanning at the regatta.
SITE SERVICES
Q16) Did you use the outside sinks for washing dishes?
Q17) If so, were they adequate for your needs?
Q18) Do you think there are enough water taps on site?
Q19) Do you think there are enough WC’s on site (including those in the clubhouse)?
Q20) This year the club has introduced a portacabin toilet block behind the club house. Was this an improvement?
DIDN'T USE THEM
Q21) Were you happy with the quality and temperature of the wash & shower facilities?
YES NO DIDN'T USE THEM
Q22) The club works hard to maintain high standards of cleanliness for the clubhouse and grounds. Were you happy with the levels of cleanliness attained?
NO, BUT WEATHER WAS EXCEPTIONALLY WET
Q23) The club were unable to arrange a shop on site for basic provisions this year. Would you make use of such a facility if available in the future?
YES NO NO PREFERENCE
NO PREFERENCE
Q24) Did you use the drying facility?
YES, WORKED WELL YES, BUT INADEQUATE NO, SEEMED INADEQUATE NO, NOT REQUIRED DIDN’T KNOW THERE WAS ONE
YES, WORKED WELL
YES, BUT INADEQUATE
NO, SEEMED INADEQUATE
NO, NOT REQUIRED
DIDN’T KNOW THERE WAS ONE
General comments on site services:
SAILING
Q25) How much sailing did you do?
INCLUSIVE ENTRY, SAILED MOST RACES INCLUSIVE ENTRY, SAILED SOME RACES ENTERED WEEKEND(S) ONLY ENTERED MIDWEEK ONLY, SAILED MOST RACES ENTERED MIDWEEK ONLY, SAILED SOME RACES ENTERED SOME RACES
INCLUSIVE ENTRY, SAILED MOST RACES
INCLUSIVE ENTRY, SAILED SOME RACES
ENTERED WEEKEND(S) ONLY
ENTERED MIDWEEK ONLY, SAILED MOST RACES
ENTERED MIDWEEK ONLY, SAILED SOME RACES
ENTERED SOME RACES
Q26) If you sail an asymmetric do you think it would be a good idea to have a separate windward/leeward course?
ONLY AS A TRIAL
Q27) In addition to glassware prizes this year there was pottery, wine and whisky. What type of prize would you prefer?
ANY! GLASSWARE POTTERY WINE WHISKY
ANY!
GLASSWARE
POTTERY
WINE
WHISKY
Q28) This year we allocated helms into gold or silver fleets and awarded some prizes accordingly. Is this considered reasonable?
YES (NON PRIZE WINNER) YES (PRIZE WINNER) NO (NON PRIZE WINNER)
YES (NON PRIZE WINNER)
YES (PRIZE WINNER)
NO (NON PRIZE WINNER)
NO (PRIZE WINNER)
Q29) Do you think the rescue facilities were adequate?
YES NOT IN EXTREME CONDITIONS NO
NOT IN EXTREME CONDITIONS
Q30) What changes to the fleet starts would you make (If any)?
General comments on Sailing:
ENTERTAINMENT & BAR:
Q31) Do you think there was enough children's entertainment?
YES NO NOT RELEVANT
NOT RELEVANT
Q32) Do you think there was enough evening entertainment?
YES NO TOO MUCH
TOO MUCH
Q33) Were you happy with the start and finish times for the entertainment?
YES NO ABOUT RIGHT
ABOUT RIGHT
Q34) Were you happy with the bar opening and closure times?
Q35) Do you have any ideas for alternative entertainment?
General comments on entertainment & bar:
Q36) Do you think that the cost of the week represents good value for money?:
Q37) Did you have cause for complaint this year?:
NO YES, BUT NOT REPORTED YES, REPORTED & SATISFACTORILY DEALT WITH YES, REPORTED, BUT NOT SATISFACTORILY DEALT WITH
YES, BUT NOT REPORTED
YES, REPORTED & SATISFACTORILY DEALT WITH
YES, REPORTED, BUT NOT SATISFACTORILY DEALT WITH
Q38) Will you be returning to a future Bass Week?:
YES NO POSSIBLY
POSSIBLY
Any other comments that may be useful to the organisers for the future:
Name
e-mail address
Telephone
Are you happy to be contacted to discuss any comments further?: